Account Manager - FM Service Provider - New Trophy Building - London (City) - Up to £75,000 + Package / Bonus

Account Manager - FM Service Provider - New Trophy Building - London (City) - Up to £75,000 + Package / Bonus

Exciting opportunity to work for a leading FM service provider. CBW are currently recruiting for an Account Manager to be based in a new blue chip office / Residential building in London. The successful candidate will have a proven track record in commercial building maintenance ideally working within a large blue chip office. In return the company is offering a competitive salary of up to £75,000 + 10% bonus, further training and career progression.

Hours of work

Monday to Friday - 08:00am to 17:00pm

Key Responsibilities

• Responsible for the H&S of the sites and engineers
• Work closely with the Contract Support to ensure that the service levels are maintained to a consistently high level.
• Support the Helpdesk in achieving high levels of customer satisfaction
• Meet with clients to establish steady lines of communication and attend monthly client meetings where required.
• Provide Weekly Flash reports for each contract to the appropriate client manager/s, where appropriate
• Responsible for Statutory & Code compliance of sites.
• Plan PPM schedules for sites.
• Risk Management.
• Man Management/Team Development.
• Financial Management –Full ownership of P&L, Debt and WIP Disciplinary and Conflict management.
• Ensure all sites have accurate asset registers and are labelled accordingly.
• Produce dilapidation reports.
• Provide Operational reports monthly and as requested.
• Investigate and report on major Operational incidents.
• Carry out monthly site reviews.
• Promote H&S culture across the whole team
• Attend operational meetings as required
• Ensure regular communication with the engineering team.
• Ensure customer service levels are maintained.

Requirements

• Qualified in engineering discipline (Electrical or Mechanical); C&G, HNC, HND or higher.
• Previous experience of managing an engineering team.
• Experience of service delivery across high profile commercial / blue chip site's
• Residential experience
• Ability to communicate both verbally and in writing with all levels of staff and clients.
• Ability to manage and prioritise a demanding and varying workload.
• Ability to deliver projects on time and on budget
• Excellent communication and customer service skills

Please send your CV to Info@cbwstaffingsolutions.com or call 0203 583 3099 for more Information!