Leeds, UK - Contract Manager - FM Service Providers - Leeds - £44,000

Contract Manager - FM Service Providers - Leeds - £44,000

Exciting opportunity to work for a leading FM Service Provider situated in Leeds. CBW are currently recruiting for a Contract Manager. He or she will be a self-motivated individual you will work to ensure the full delivery of all Customer Contracts within contractual guidelines and to manage effectively the Supervisory and engineering team, through target driven performance requirements, structured review meetings and to work closely with customer to provide overall efficiencies and profitability with no aged debt and a strong management and understanding of WIP.

Hours of work

09:00am to 17.30pm
5 out of 7 days per week

Key Duties & Responsibilities

  • You will foster strong customer relationships through existing and new business opportunities and work and be guided by your direct line manager to provide support as and when required.
  • A contract manager role that will cover a mixture of static and mobile sites with contract values between £1- 2 million. To provide operational, financial and commercial management of assigned contracts and sites within Leeds and to develop further business opportunities and revenue within the portfolio. You will build on customer relationships and develop your team to provide outstanding customer service.
  • Ensure all Client Health and Safety Policies and procedures are adhered to, referring conflicts to the Account Manager where necessary.
  • Update asset lists, schedules and instruction sets on the computerised maintenance management system.
  • Ensure that you plan the labour, schedule the tasks and ensure the effective completion of the PPM & reactive works both direct & sub-contractors.
  • Ensure all reactive calls are logged and closed on the CMMS, utilising engineers and administration staff as required.
  • Work to agreed quality systems, ensuring preventative and remedial actions are taken where necessary as laid down in the quality manual.
  • Provide technical support to team
  • Contribute to the appraisal of staff and suppliers
  • Identify cost effective good working practice on site, including spares holding, bulk replacements, refurbishments, alternative suppliers and maintenance regimes
  • Ensure best purchasing practise using the companies nominated suppliers.
  • Ensure that Risk Assessments, COSHH records and safe methods of work records are held on site.
  • Ensure that records are maintained in compliance with local and national legislation.
  • Support Account Managerand Service Delivery Managerin all internal and external audits that are undertaken.
  • Ensure that the work schedules and subcontractor on site works are regularly reviewed to ensure best value for money and efficient delivery of services to our client requirements.
  • Ensure that the correct staff and efficiency levels are maintained on site
  • Ensure that administration procedures and records are maintained in line with company policy and appropriate industry associations e.g. ISO 9001
  • Identify cost effective good working practice on site, including spares holding, bulk replacements, refurbishments, alternative suppliers and maintenance regimes
  • Exceptional customer relationship skills
  • Effective, ongoing and structured management of the contract management team
  • Ongoing Health and Safety reviews across contract portfolio
  • Leadership ability and understanding of project management
  • Regular reviews with supervisors and engineering staff to ensure full compliance at all times
  • Monthly Contract Report –performance of contract portfolio
  • Analytical reporting of portfolio contract performance
  • Development of new business opportunities


  • Effective negotiating skills
  • Planning and organisation skills
  • Strong aptitude for Sales and Marketing techniques
  • Regular performance and target reviews of engineering team
  • Working knowledge of Concept FSI Go
  • IT Skills –Intermediate / Advanced leveL, C&G/NVQ in mechanical or electrical discipline.
  • Evidence of high quality experience in Building Services along with an understanding of Operational and Maintenance
  • Proven successful working relationships with high end service providers

Please send your CV to Louise McLaren on info.north@cbwstaffingsolutions.com or call 0131 261 7740 for more Information
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