Glasgow, UK - Facilities Manager (Hard & Soft Services) - Scotland, Glasgow - Up to £45,000 plus car allowance

Facilities Manager (Hard & Soft Services) - Scotland, Glasgow - Up to £45,000 plus car allowance

An exciting new opportunity to join one of the UK's FM companies as an Area Facilities Manager. The relationships this client already has in the industry are outstanding and they have an opening for an Area Facilities Manager to continue to manage these key relationships as well as look to further develop their market share with on-boarding new clients and customers. This role offers the ability to develop and lead the function, full autonomy in shaping how they continue to deliver world-class facilities management whilst taking market
share. In return the company is offering a competitive salary of up to £45,000 based on experience and a car allowance.

Hours of work

Monday to Friday - 08:00am to 17:00pm

Key duties & Responsibilities

  • Take direct responsibility for the output and motivation of a team of multi-skilled and general maintenance engineers and soft service colleagues across a diverse and challenging portfolio.
  • Ensure direct reports / team members achieve budgeted sales and growth targets as defined within the budget
  • Develop direct reports to achieve their full potential
  • Develop / own the agreed cost model against which new business opportunities need to be considered
  • Identify opportunities to drive better margins with existing customers on a site-by-site basis and sponsor activity / make recommendations to deliver them
  • Oversee an effective customer account management process ensuring scheduled reviews include resolution of issues; KPI / service level analysis; additional revenue opportunities outside core service offering; financial management (e.g., credit control
  • issues) and planned promotional activities
  • Oversee the management of tender responses in a timely manner and be the key
  • contributor for responses when requested (typically for larger opportunities), highlighting the risk and opportunity to the Board of potential new business in terms of pricing, contract terms and investment needed
  • Relevant experience working in a commercial and operational role within a FM service provider or equivalent
  • Customer relationship management experience including building trust and respect
  • Experience within a building or facilities management environment specifically
  • Experience of working with / developing costing and pricing models
  • Experience of transport and warehouse processes and systems of work
  • Experience of presenting to and interpreting key information for Board level management
  • Internal and external stakeholder Management

Personal skills / attributes

  • BA, MSc or MBA in Management or business-related discipline
  • A proven track record in Facilities Management
  • Hard & Soft services experience
  • Strong influencer who is credible and can persuade and influence at Board Level
  • Excellent IT skills and proficiency with Microsoft Office packages
  • An advantage to have FM systems experience (e.g., SIMPRO or CONNECT)
  • Ability to prioritise and be task driven and focused
  • Resilient under pressure

Please send your CV to Louise McLaren on or call 0131 261 7740 for more Information
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