Account Manager – Hard FM Services – Fenchurch Street, London – Up to £85,000 per annum
Are you ready to lead operations at one of Central London’s most prestigious FM providers?
If so, this could be your next career move…
This is an exciting opportunity to join one of the most respected names in the facilities management industry.
The business is looking for an experienced Account Manager to lead a high-profile, long-term maintenance contract within a landmark building in Fenchurch Street. With a well-established client relationship and a recently renewed agreement, this role offers long-term stability and prestige.
Role overview:
You’ll be responsible for ensuring all operational and technical functions are delivered to the highest standard, meeting contractual commitments and exceeding client expectations.
Key responsibilities:
- Oversee financial budgets, P&L, and all technical matters
- Drive performance against agreed KPIs and SLAs
- Lead on-site health, safety, and environmental compliance
- Plan and execute building shutdowns and complex client project works
- Uphold and improve company quality standards and processes
- Manage recruitment needs across the contract
- Support the technical growth and development of staff, including annual appraisals.
- Maintain strong daily client relationships, acting as the first point of contact
- Produce and review all necessary reporting
- Identify and secure additional business opportunities to enhance client satisfaction and boost revenue
- Qualified in electrical or mechanical engineering (C&G, HNC, HND or above).
- Must hold or have previously held HV (High Voltage) authorisation.
- Strong financial acumen, with proven P&L and budget management experience.
- Solid engineering knowledge and technical problem-solving skills.
- Track record managing engineering teams within high-profile commercial buildings.
- Excellent written and verbal communication at all levels.
- Highly organised with the ability to manage competing priorities.
- Experienced in delivering projects on time and within budget.
- Salary up to £85,000 per annum
- 25 days annual leave