Location: Canary Wharf, London
Working Pattern: Monday to Friday, 8:00am – 5:00pm
Working Model: Hybrid (3 days in the office, 2 days working from home)
Overview
We are seeking an experienced CAFM Manager to lead the administration, development, and optimisation of a Computer Aided Facilities Management (CAFM) system across a portfolio of Mechanical & Electrical (M&E) contracts.
This role is responsible for ensuring the accuracy and integrity of asset data, the effective delivery of Planned Preventive Maintenance (PPM) schedules, statutory compliance monitoring, and the production of high-quality management information (MI). The CAFM Manager will play a key role in supporting operational performance, regulatory compliance, and strategic decision-making through reliable data insights, system governance, and continuous improvement.
Key Responsibilities
Asset & Data Management
- Oversee the upload, validation, and maintenance of asset registers within the CAFM system
- Ensure all asset data is accurate, complete, and compliant with contractual and statutory requirements
- Maintain asset hierarchies, locations, attributes, and statutory classifications
- Manage bulk data imports and lead data cleansing initiatives
- Support contract mobilisation and demobilisation from a CAFM perspective
- Oversee the development and maintenance of PPM schedules in line with statutory requirements, SFG20 guidance, and contract specifications
- Ensure maintenance frequencies are correctly configured and updated in response to operational or asset changes
- Monitor PPM compliance and escalate risks to senior stakeholders where required
- Support lifecycle planning using asset condition and maintenance performance data
- Monitor statutory compliance across all M&E assets within the CAFM system
- Produce and review compliance reports highlighting risks, gaps, and overdue tasks
- Support internal and external audit preparation and ensure accurate evidence collation
- Identify opportunities to improve data quality, reporting accuracy, and system performance
- Lead the development and maintenance of dashboards and MI reporting
- Produce weekly and monthly operational and performance reports for stakeholders
- Analyse trends in reactive maintenance, PPM performance, asset failures, and contractor performance
- Translate complex data into clear insights to support operational and strategic decision-making
- Support KPI and SLA reporting aligned with contractual requirements
- Drive improvements in CAFM processes, governance, and data integrity
- Identify opportunities for automation, reporting efficiencies, and system optimisation
- Support system upgrades, testing, and configuration improvements
- Provide guidance and support to operational teams on CAFM processes and best practices
Skills & Experience
- Strong communication and stakeholder management skills
- Proven experience managing or administering CAFM systems within a facilities management environment
- Strong understanding of Mechanical & Electrical assets and maintenance regimes
- Experience overseeing and managing PPM schedules
- Advanced Excel skills including pivot tables and lookups
- Experience producing management information and dashboard reporting
- Excellent attention to detail and data accuracy
- Ability to interpret complex data and present insights clearly to stakeholders
We look forward to hearing from you!