Contract Manager - FM Service Provider - Multi-tenanted Commercial Office Portfolio - London - Up to £75,000
Are you a Contract Manager looking for a fresh challenge?
Are you a Supervisor looking for your first step into management?
Do you have a proven background in Facilities Management?
If the answer is yes, then read on....
Fantastic opportunity to work for an SME / FM Service Provider in London. CBW are currently recruiting for a Contract Manager to oversee all hard services across a blue chip multi-tenanted commercial portfolio in London. The successful candidate will come from a technical M&E background and will have experience in the overall day to day running of the building across the landlord and tenant area's. In return the company is offering a competitive package paying up to £75,000 based on experience, further training and career progression.
Hours of work
Monday to Friday - 08:00am to 17:00pm
Key duties & responsibilities
- Report directly to the Operations Manager
- Manage agreed KPI and SLA's.
- Responsible for managing the company's H&S and environmental performance on the contract.
- Plan and implement building shutdowns and complex client project works.
- Responsible for managing the company's quality procedures on site
- Recruitment of any new staff
- Responsible for the development of all staff, which will include annual appraisals.
- Manage staff absenteeism and be responsible for disciplinary issues
- Management of client relationships on a daily basis.
- Management of all reports.
- Manage any additional business opportunities that will deliver client satisfaction and increase contract sales revenue
- Offer technical support to both the client and the engineering team
- Responsible for the permit system.
- Attend client meetings
- Financial understanding/experience (P&L etc)
- Qualified in an engineering discipline (Electrical or Mechanical); C&G, HNC, HND or higher.
- Experience of service delivery across a mobile commercial portfolio (Hard Services)
- Previous experience of managing an FM engineering team.
- A proven track record in commercial building maintenance
- Ability to communicate both verbally and in writing with all levels of staff and clients.
- Ability to manage and prioritise a demanding and varying workload.
- Excellent communication and customer service skills