CBW are looking for a Contract Support Administrator to work with a leading facilities company based in the City Center of Glasgow. Your main duties consist of supporting the Commercial Team with financial administration, contract administration, and day-to-day operational support. This role is ideal for someone with strong organisational skills and experience in a commercial or financial environment.
Key Responsibilities:
- Liaising between internal teams and client helpdesk's for updates and closure of nationwide planned and reactive tasks.
- Providing information to account/ contract manager and client teams for regular reporting.
- Organising accommodations and site permits.
- Maintaining client portals, ensuring certification and paperwork is received and uploaded.
- Assisting account/contracts manager with production of quotations.
- Ordering of materials, equipment, and stock control.
- Liaising with internal planning team for scheduling and booking of engineers.
- Support the team with day-to-day administrative tasks, handling documentation, correspondence, and general enquiries.
- Liaise with suppliers to resolve billing issues and assist with financial administration.
- Apply schedules to generate pricing for reactive works and small project quotations.
- Compile and submit client applications and reports in accordance with contractual guidelines.
- Check and validate all financial submissions to ensure accuracy and compliance.
- Review and approve purchase orders and invoices from subcontractors.
- Work closely with Engineering teams and Helpdesk Administrators to maintain effective service delivery.
- Create purchase order requests and record goods received.
- Produce monthly client invoices and ensure financial records are kept up to date.
- Strong administrative and organisational skills.
- Excellent communication and customer service abilities.
- Proficiency in Microsoft Office (Word, Excel, Outlook) and FM software.
- Ability to manage multiple tasks and prioritise workload effectively.
- Experience in working within a Facilities Management environment (preferred).
- Previous experience in an administrative role, ideally within FM or a similar environment (Essential).
- Familiarity with FM operations, property management, or building maintenance (advantageous).
- Strong IT skills and experience working with databases and reporting systems.
- Salary up to £30,000 DOE
- 25 days annual leave plus bank holidays.
- Generous workplace pension scheme.
- Training, development & progression opportunities.
- Monday to Friday 8am - 5pm office based.