Contract Support / Helpdesk Planner

Contract Type:

Full Time

Location:

North Lanarkshire - Scotland 

Industry:

Administration & Office Support

Contact Name:

Louise McLaren

Contact Email:

louise@cbwstaffingsolutions.com

Contact Phone:

07528568186

Date Published:

26-Mar-2026

Contract Support Administrator - Facilities Company - North Lanarkshire - 30-32K

We have an exciting opportunity working for one of Scotland’s fastest growing FM companies covering a new contract at their North Lanarkshire office. In this role you will be working as a Contract Administrator reporting into the Contracts Manager and Account Manager.

Hours of work:   Monday - Friday : 08.00 - 17.00 Opportunity for hybrid working after probation

  Key Responsibilities:
  • Liaising between internal teams and client helpdesk's for updates and closure of nationwide planned and reactive tasks.
  • Providing information to account/ contract manager and client teams for regular reporting.
  • Organising accommodations and site permits.
  • Maintaining client portals, ensuring certification and paperwork is received and uploaded.
  • Assisting account/contracts manager with production of quotations.
  • Ordering of materials, equipment, and stock control.
  • Liaising with internal planning team for scheduling and booking of engineers.
  • Assisting the finance team with monthly applications and maintenance billing enquires to ensure ease of invoicing.
  • Any other general day-to-day administrative duties
Person Specification:
  • Must be proficient in the use of Microsoft Office packages such as Outlook, Word, and Excel.
  • Comfortable in decision making and working under own supervision.
  • Client focused with a “determine to deliver” approach to the contract delivery.
  • Conduct themselves in a calm, organised and professional manner, with the ability to manage high work volumes.
Benefits & Salary:
  • £30-32K
  • 30 Days holiday
  • Private Health Care
  • Fantastic Career progression
  • Company Pension
APPLY NOW
APPLY NOW

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