Engineering Manager - High End / Luxury Residential Estate - Central London (Waterloo) - Client Direct - £60,000
Are you looking for an In-house role?
Do you have High-End Residential experience?
Do you have a proven background in Property Management?
Exciting opportunity to work directly for this established property management company. CBW are currently recruiting for an Engineering Manager to work across this extremely luxury high-end residential estate in Central London. Reporting to the Operations Manager, the Engineering Manager is responsible for the operational delivery, compliance, and upkeep of all M&E systems, fire safety equipment, and engineering infrastructure across four residential buildings in Central London (Waterloo). This includes line management of the site-based engineers and management of all hard services contractors to ensure all plant and life safety systems are properly maintained, serviced, tested, and functioning as designed. The Engineering Manager plays a key role in ensuring statutory and legislative compliance, supporting capital project delivery, and maintaining a safe and functional environment for residents and staff. They work closely with the Residential Building Manager and wider estate and commercial teams to deliver seamless building operations.
Hour of work
Monday to Friday - 08:30am to 17:30pm
Key duties & responsibilities
- Manage the day-to-day performance, servicing, and testing of all building M&E, HVAC, lighting, life safety, access control, water systems, and critical infrastructure.
- Ensure systems operate as designed and are maintained in accordance with SFG20 and manufacturer specifications.
- Respond promptly to plant alarms, system failures, and performance issues to minimise downtime and maintain resident comfort.
- Maintain accurate engineering logs, asset registers, and compliance documentation across all buildings.
- Ensure full legislative and regulatory compliance in areas including but not limited to fire safety systems, water hygiene, electrical safety, pressure systems, lift safety, and HVAC.
- Maintain accurate compliance records, certification schedules, and digital audit trails.
- Plan and deliver PPM schedules in accordance with statutory and contractual obligations.
- Support the delivery of site-wide risk assessments, including Fire Risk Assessments and Water Risk Assessments, and lead the implementation of remedial actions.
- Oversee all hard services contractors including M&E providers, lift engineers, fire alarm and sprinkler contractors, access control, BMS, and others.
- Manage performance, escalate defects or non-compliance, and ensure contracts are delivering in line with agreed SLAs and KPIs.
- Support procurement activity and contribute to contractor tenders and performance reviews.
- Manage a live system of PPMs, statutory checks, and reactive maintenance across all residential buildings.
- Ensure work orders are correctly prioritised, assigned, and completed within SLAs.
- Oversee engineer workload and ensure appropriate call-out cover and escalation procedures are in place.
- Lead or support root cause analysis following critical failures and implement preventative actions.
- Responsible for a small team of 3/4 Engineers
- Build a culture of safety, responsibility, and continuous improvement within the engineering team.
- Provide mentoring and hands-on support where technical guidance is required.
- Support the delivery of capital maintenance projects and infrastructure improvements across the buildings.
- Advise on plant lifecycle, replacement planning, and technical specification development.
- Identify and implement technical interventions to improve building environmental performance.
- Monitor energy and utility usage and recommend improvements to reduce wastage.
- Provide M&E and compliance oversight for the retail/commercial units located within the residential buildings.
- Participate in the on-call rota for engineering emergencies and urgent building issues.
- The incumbent must have completed an apprenticeship in either mechanical or electrical engineering, along with relevant certification or a higher education or degree-level qualification in engineering, facilities management, or building services.
- Health & Safety qualifications such as IOSH, SSSTS, or NEBOSH are strongly preferred.
- Training in compliance systems, CAFM platforms, or BMS software is an advantage.
- Experience in high-end residential or mixed-use buildings (Essential)
- Strong experience in delivering PPM programmes and maintaining full statutory compliance.
- Strong leadership and management skills are essential, with a proven track record of managing a team.