Are you looking for a role Client side / In-house?
Are you looking to come off Shift?
Are you looking for a role in Slough and have Data Centre experience?
Fantastic opportunity to work as part of the In-house maintenance team for an established Data Centre provider. CBW are currently recruiting for a Facilities Engineering / Technical Manager to be based on a critical data centre in Slough. The successful candidate will be electrically qualified with a proven track record in critical environments (Ideally a Data Centre).
Hours of work
Monday to Friday - 08:00am to 17:00pm
Flexible approach to working hours (Out of hours work)
Key duties & Responsibilities
- Manage day to day operation including repair and maintenance, Security, change control process, procurement, accounting & budgeting related issue
- Manage subcontractors and provide a 12 month planner of contractor site visits/ PPMs
- Manage/execute Data Centre’s expansion, modification, maintenance or new customer move- in projects.
- Preparation of maintenance contract & tender document.
- Supervise and liaise with external vendors in respect of regular communications and ad-hoc work and respond to issues that arise.
- Manages specifications, problems, issues, performance, and administration.
- Prepare Management report, Power point presentation, SOP/EOP, Critical activities planning such as Power down & Pull-the-Plug test, Emergency / Disaster Recovery plans / Business Continuity Plans, Data Centre customers’ report
- As an incident manager to manage all incidents and prepare incident reports.
- Engages with internal stakeholders to gain feedback on customers’ enquiry.
- Intervenes, analyses, manages and resolves business conflicts between the company and the vendors / suppliers.
- Implementing procedures of safety system and performance measurement like scorecard to ensure quality and reliability of services meeting client’s requirements.
- Provide superior customer service to clients through all Facility functions.
- Routinely inspect all areas to ensure performance measures are being maintained and proactively self- reporting the problems of facilities.
- Able to track and update on the financial budget.
- Liaise with MEP, IDC, Security and Office Manager and produce datacentre operation report on a weekly basis.
- Responsible for Data Centre Facility Management operations.
- Establish engineering and operation procedures and roll out for site staff.
- Ensure compliance with all local statutory regulations.
- Managing all vendors to carry out maintenance for all installations during weekend and review maintenance reports.
- Provide solutions for technical issues
- Participate in Disaster Recovery Plan per the Client’s requirement.
- Manage and Monitor the Data Centre Infrastructure Management System and all sub systems including but not limited to BMS, PMS, and SMS. Update technical drawing regularly / Inventory list / Asset list
- Audit FM shift handover/performance/work/Procedure monthly and CMI own the right to audit internally.
- City & Guilds Level 2&3 and AM2 or equivalent
- City & Guilds 18th Edition IEE Regulations
- Proven track record of handling Uptime Certification is a must.
- HV & LV Authorised Person (Highly desirable / Not essential)
- Experience in facilities operation in Data Centre, Telecommunications industry.
- Able to coordinate with utility company and deal with High Voltage.
- Knowledge of critical facilities including Chiller, CRAC, UPS, STS
- Strong leadership, people, and communication skills
- Strong PC literacy and proven ability to manage daily activities using various systems including MS excel and PowerPoint.