Helpdesk Administrator – Temp to Perm – £38,000 per annum
📍 Location: Croydon
🕗 Hours: Monday to Friday, 08:00 AM – 05:00 PM
Are you an experienced Helpdesk Administrator ready for your next opportunity?
If you’re looking to join a reputable and growing Facilities Management company in a dynamic and supportive environment — this could be the perfect role for you.
We are currently recruiting for a Helpdesk Administrator
to be based at a unique and high-profile site in Croydon. This is a Temp to Perm
opportunity, offering a salary of £38,000 per annum. The successful candidate will have prior experience within a Facilities Management
setting and will be available to start immediately.
🔧 Key Responsibilities:
- Act as the first point of contact for client queries and engineer coordination
- Schedule appointments and allocate jobs using internal scheduling systems
- Raise Purchase Orders and arrange parts or services for engineers
- Create, process, and manage quotes with precision and accuracy
- Liaise with supervisors to arrange engineer coverage and shift planning
- Maintain accurate records by scanning, filing, and uploading documents
- Manage incoming and outgoing communications via phone and email
- Open and close jobs within the internal system, ensuring up-to-date tracking
- Support the engineer call-out rota and assist with ad hoc administrative duties
- Previous experience in a Facilities Management
helpdesk or administrative role
- Understanding of finance processes including raising quotes and POs
- Strong IT skills and the ability to adapt to internal systems quickly
- Excellent organizational skills with strong attention to detail
- Confident communicator with a proactive and solution-focused mindset
- Ability to multitask and prioritise workload effectively in a busy environment
- Competitive salary of £38,000 per annum
- Temp to Perm opportunity with long-term career potential
- Work for a respected name in the Facilities Management
industry
- Join a supportive and friendly team in a key administrative role
Send your CV to Abbie at CBW Staffing Solutions today to apply or for more information.
We look forward to hearing from you soon!