Helpdesk Administrator

Helpdesk Administrator – 6–12 Month FTC (Potential to Become Permanent)
Location: Borehamwood
Salary: £30,000 per annum
Start Date: ASAP

A leading organisation based in Borehamwood is seeking a proactive and organised Helpdesk Administrator to join their team on a 6–12 month fixed-term contract, covering maternity leave. There is strong potential for the role to become permanent.

Key Responsibilities:

• Serve as the first point of contact for all helpdesk and facilities-related queries
  
  
• Log and manage requests, ensuring they are resolved or escalated appropriately
  
  
• Coordinate with internal departments and external contractors to complete tasks efficiently
  
  
• Maintain accurate records and update systems as required
  
  
• Provide general administrative support to ensure smooth daily operations
  
  

• Previous experience in a helpdesk or facilities administration role
  
  
• Strong communication and customer service skills
  
  
• Highly organised with the ability to manage multiple priorities
  
  
• Confident using Microsoft Office and helpdesk management systems
  
  
• Able to work independently and within a team
  
  

• Full-time, site-based role in Borehamwood
  
  
• Free onsite parking
  
  
• Immediate start available