Are you a Junior Data Centre Technician looking for a new challenge?
Do you have Data Centre Experience?
Are you looking for an Immediate start?
Exciting opportunity to work in house for a critical data centre situated in London. CBW are currently recruiting for a Junior Data Centre Technician to be based within A data centre located in Farringdon for a temporary to permanent contract. We are looking for a candidate with relevant experience who is also open to more training and development.
Key duties & Responsibilities
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- Build strong customer relationships by managing communications, projects, and service requests, providing timely updates and a consistently high level of service.
- Diagnose and resolve a wide range of technical issues involving network connectivity, server hardware, operating systems, software applications, and data centre infrastructure.
- Take ownership of complex technical issues and act as an escalation point, working collaboratively with internal teams to deliver effective and timely resolutions.
- Support internal IT operations, including hardware deployments, Microsoft 365 administration, user support, and general helpdesk activities.
- Install and manage customer and network provider cross-connects and cabling infrastructure, ensuring work is completed accurately and in line with data centre standards.
- Maintain clear and accurate records of incidents, troubleshooting activities, resolutions, and operational procedures within ticketing systems and knowledge bases.
- Carry out routine data centre activities, including equipment installations, upgrades, cabling, rack management, and hardware replacements.
- Conduct infrastructure audits and maintain accurate inventory records covering equipment, racks, cabling, and power distribution units (PDUs).
- Identify recurring support trends and recommend improvements to processes, efficiency, and the overall customer experience.
- Ensure all activities comply with company security policies, operational procedures, and relevant industry best practices.
- Keep up to date with emerging technologies and developments across data centre operations and technical support.
- Work collaboratively as part of the wider team, sharing knowledge and contributing to a positive, customer-focused working environment.
Hours of work / contract details
- Days and Nights shift pattern
- 7:00am - 19:00pm / 19:00pm - 7:00am
- 4 on 4 off
- Temp to permanent position
- Hourly rates offered from £18-20p/h depending on experience and qualifications
- Salary up to £30k + depending on experience and qualifications
Requirements ( desirable )
- CompTIA A+
- CompTIA Network+
- Microsoft certifications (MCSA or equivalent)
- Other relevant infrastructure or networking certifications
Please send your CV to Cammie-Jo Ford at CBW Staffing Solutions for more information.