Job Title:
Operations & Office Coordinator
Location:
London Borough of Bexley
Salary:
£25,000 – £28,000 per annum
Working Hours:
8:00 AM – 5:00 PM, Monday to Friday
Position Overview:
We are looking for a detail-oriented and self-motivated Operations & Office Coordinator
to join a well-established client in the Fire & Security sector. This position plays a pivotal role in supporting daily operations by managing schedules, coordinating field engineers, and handling data uploads across internal systems and client-facing portals. If you have strong administrative experience and thrive in a structured yet fast-paced environment, this could be a fantastic opportunity to grow within the expanding passive fire industry.
Key Duties & Responsibilities:
- Appointment Scheduling:
Arrange and manage bookings for both internal team members and external stakeholders.
- Diary Coordination:
Maintain and organise engineers’ calendars, ensuring efficient allocation of time and avoiding scheduling conflicts.
- Portal Administration:
Upload and update critical project and job information accurately on internal and external platforms.
- Communication Management:
Act as the central point of contact between engineers, clients, and third-party providers to ensure administrative processes are completed on time.
- General Office Support:
Provide a range of administrative assistance, including document preparation, digital filing, and accurate data entry.
- Reporting & Record-Keeping:
Contribute to internal reporting functions and ensure all records are kept up to date and well organised.
- At least 2 years’ experience
in an administrative or business support role, ideally within the fire safety or construction-related industry.
- Proven organisational and multitasking abilities, with the capacity to manage shifting priorities.
- Strong written and verbal communication skills.
- Exceptional attention to detail
and accuracy in all administrative work.
- Proficient in Microsoft Office(Excel, Word, Outlook).
- Capable of working effectively under pressure and to deadlines.
- Experience with scheduling systems
or client/engineer portals
is a plus, but not mandatory.
- Background in the fire & security industry, particularly passive fire protection.
- A proactive approach with the ability to work independently and as part of a team.
- Professional, approachable, and positive attitude.