Property Supervisor

Property Supervisor (Part-Time) Location: Edinburgh, City Centre
Working Hours: Friday to Sunday, 9:00 AM – 5:30 PM (22.5 hours/week)
Salary: £15,795 annually
Contract Type: Permanent, Part-Time

A growing property lettings agency based in Edinburgh is seeking a proactive and skilled Property Supervisor to join their dynamic team. The business manages a portfolio of both long-term and short-term rental properties and operates with a start-up mindset—innovative, fast-paced, and relentlessly focused on excellent service for clients and tenants alike.

As a Property Supervisor, you will play a vital role in maintaining high standards across the property portfolio. This includes coordinating maintenance and repairs, liaising with external contractors, and ensuring that both guests and tenants enjoy a consistently high-quality experience—whether they stay for a weekend or a year.

Key Responsibilities: 

• Ensure all properties are well-maintained, clean, and guest-ready at all times.
  
  
• Proactively identify and address maintenance issues using your own DIY skills where appropriate.
  
  
• Escalate tasks to professional contractors when necessary.
  
  
• Manage guest and tenant communication in a timely and professional manner.
  
  
• Visit properties regularly to uphold presentation and operational standards.
  
  
• Handle end-of-tenancy procedures, including inspections, repairs, and coordinating cleaning.
  
  
• Approve and review booking/reservation requests.
  
  
• Work closely with cleaning teams and contractors to maintain seamless service.
  
  
• Deliver excellent customer service across all interactions with tenants, guests, and property owners.
  
  

• 5+ years of relevant customer service experience (property or hospitality sector preferred).
  
  
• Strong communication skills—friendly, professional, and empathetic.
  
  
• DIY and basic maintenance skills.
  
  
• Ability to anticipate and resolve issues before they escalate.
  
  
• Full UK driver’s licence (clean) and comfortable driving a Transit-sized van.
  
  
• Comfortable using a range of technologies and quick to learn new systems.
  
  
• Reliable, detail-oriented, and capable of working independently.
  
  

• Supportive and collaborative team culture.
  
  
• Modern, centrally located office in Edinburgh.
  
  
• 16.8 days annual leave (plus your birthday off).
  
  
• Private healthcare.
  
  
• Company laptop and mobile phone.
  
  
• Use of a company vehicle.
  
  
• Training, support, and opportunities to grow within the business.
  
  
• Skills assessment and cover letter required as part of the application process.