Repairs Administrator – Social Housing Contractor
Location:
Billericay
Salary:
£26,000 per annum
Type:
Full-time, Permanent
Start Date:
ASAP
About the Role:
We’re working with a leading social housing contractor
who are looking for an organised and proactive Repairs Administrator
to join their busy team. This is a fantastic opportunity for someone with strong customer service and administration skills who enjoys working in a fast-paced environment and making a real difference to residents’ lives.
Key Responsibilities:
- Logging and scheduling repairs and maintenance requests from tenants.
- Liaising with operatives, subcontractors, and residents to arrange appointments.
- Updating the in-house system with accurate job details and completion notes.
- Managing incoming calls and emails, ensuring queries are handled promptly and professionally.
- Supporting the team with general administrative duties to ensure smooth service delivery.
Previous experience in a repairs, maintenance, or housing administration role (social housing experience desirable).
Strong communication and organisational skills.
Excellent attention to detail and ability to multitask under pressure.
Confident IT skills, particularly with scheduling or CRM systems.
A positive, team-focused attitude and a passion for customer care.
What’s on Offer:
- £26,000 annual salary
- Supportive team environment with opportunities for growth
- Ongoing training and development
- The chance to play an important role in maintaining high-quality housing services for residents
Apply today or contact Abbie at CBW Staffing Solutions for more information.