Scheduler - Sidcup, Kent - £27,000 - £30,000 per annum
CBW are currently looking for a dedicated and organised Scheduler
to join a fantastic family-owned business based in the heart of Sidcup.
This is an exciting opportunity to be a part of a growing team in a company that values its employees and offers a dynamic and supportive work environment.
The offices in Sidcup are newly refurbished and come with secure parking on site. If you have experience in facilities management or general administration and are looking for a new challenge, this could be the perfect opportunity for you!
Hours of Work / Details:
- Hours: 08:30 am to 5:00 pm
- Days: Monday to Friday
- OOH required, one evening per week (working from home) and one weekend in six (working from home)
- Location: Office-based in Sidcup, Kent
- Position Type: Permanent
- Salary: Up to £30,000 per annum
- Parking: On-site parking available
Key Duties:
As a Scheduler, you will play a key role in ensuring smooth daily operations for the team and clients. Your responsibilities will include:
- Liaising with clients and internal employees to ensure tasks are carried out effectively and on time
- Managing diary appointments using internal software to schedule jobs for engineers
- Raising Purchase Orders and coordinating the ordering of parts and services for engineers
- Creating and processing quotes and ensuring all details are accurate
- Communicating with supervisors to arrange engineers' schedules and job allocations
- Recording engineers start times, ensuring they have all left the house and are on their way/at their first job
- Allocating jobs to engineers throughout the day to keep them working
- Being pro-active and flexible to ensure all jobs are attended to within their priority time frame (4hrs, 24hrs, 5days response times)
- Ensuring engineers have the correct equipment/materials for their jobs
- Ordering plant/equipment for engineers, raising POs for the items
- Allocating engineers and updating ETAs on customer portals
- Preparing a handover at the end of the day/week for the person taking the phones home for OOHs (what engineers are working, have they got any jobs booked in, etc)
- Previous experience working in a Facilities Management(FM) or Social Housing environment is highly desirable
- Solid general administration experience with excellent organizational skills
- IT proficiency and the ability to quickly learn new systems
- Strong attention to detail and ability to multitask effectively
- A proactive, solution-focused attitude with excellent communication skills
Send your CV to Stacey at CBW Staffing Solutions today to apply or for more information.
We look forward to hearing from you soon!