Scheduler

Scheduler – Sidcup, Kent
Salary: £27,000–£30,000 per annum
Permanent | Full-Time | Office-Based
Are you ready for a new challenge in the facilities management (FM) sector?
Looking to expand your experience and join a supportive, fast-paced team?
If so, this could be the perfect opportunity for you!
Role Overview:
We're currently seeking a confident and organised Scheduler to join our team in Sidcup. You’ll play a key role in supporting the facilities function, managing helpdesk tasks, scheduling reactive and planned maintenance, and providing administrative support to ensure smooth operations.
Working Hours:

• Monday to Friday
• 08:30am – 17:00pm
• Office-based in Sidcup
• Permanent position

• Handle incoming and outgoing calls to support FM activities professionally.
• Monitor and manage the FM Helpdesk inbox.
• Schedule reactive maintenance and helpdesk call-outs.
• Allocate jobs to engineers throughout the day based on priority and availability.
• Raise and process purchase orders and invoices.
• Update and maintain records of both planned and reactive maintenance tasks.
• Input data accurately and promptly into internal systems.
• Provide general administrative support to the Office and Contract Managers.
• Assign and manage tasks through the CAFM system (Concept).
• Create corrective maintenance tasks based on completed PPMs.
• Ensure daily work is organised efficiently to meet deadlines and service levels.

• Previous experience working in a helpdesk or scheduling role.
• Background in Facilities Management (FM).
• Confident handling general administrative tasks.
• Familiarity with CAFM systems (e.g. Concept) preferred.
• Strong IT skills and proficiency in Microsoft Office.
• Eligible to work in the UK.
• Able to commit to a permanent, full-time role.