Exciting opportunity to join a large Facilities Management business on a multi site contract. CBW are currently recruiting for a Technical Services Manager to oversee the delivery of hard services across this complex and dynamic contract. In return, the company offers a competitive salary of up to £53,000, ongoing training and clear opportunities for career progression within a forward-thinking organisation.
Hours of work
Monday to Friday - 37.5 hours - 08:30am to 16:30pm
Key duties & Responsibilities
- Management of multi discipline workforce.
- Understand the day-to-day management of a PPM system and its process and output.
- Control and manage both planned and reactive works across the site.
- Manage and control both in house and subcontractor maintenance operations across the site for which you are responsible.
- Management of identified Extra works / project work and the procurement process for these works.
- Management of budgets for your respective buildings.
- Report monthly service management statistics and ensure contract KPIs align with contract terms and conditions.
- Deputising for Account Manager in their absence if required.
- Ensure all technical elements of the contract meet the client’s requirements.
- Responsible for the overall compliance for the buildings for which you are responsible.
- Management of specialist service providers for your respective sites or buildings
Applicants for this role must be able to demonstrate the following:
- Experience working within Hard services in a supervisory or higher role for a minimum of three years
- Working knowledge of other services such as support services, Admin, Finance
- Experience of Managing Sub Contractors and maintaining standards.
- Responding to bespoke client/ operational requests for information.
- Ad hoc reporting requirements for management and client to be undertaken.
- Good working knowledge of standard IT packages.
- Excellent communication and customer service skills as well as the ability to build positives.
- Experience of analysis of data and reporting writing.
- Well versed and understand statutory compliance and reporting.
- Experience of Asset Management and CAFM systems.
- Experience of Life Cycle management and requirements.
- Experience of working and adhering to budgets, offering cost effective solutions.
- Previous experience of managing contractors.
- Experience of service delivery
- Ability to communicate both verbally and in writing with all levels of staff and clients.
- Ability to manage and prioritise a demanding and varying workload.